Comprehensive Vietnam & Cambodia Holiday from Hanoi - 20 days / 19 nights

TOUR ITINERARY

Day 1: Hanoi Arrival (G)
Hanoi is one of the top ten Vietnam holiday destinations where you can see the overview of Vietnam. Upon your arrival at the airport, Holidaytoindochina's private tour guide and driver will meet you with our welcome sign board then transfer you to the hotel (old quarter's area). Check in if the room is available (check in time at 14:00) before your tour guide does the briefing of the tour and give you some helpful information during your stay in Hanoi. Free at leisure and overnight in Hanoi.
Accommodation: Medallion/ Deluxe room

Day 2: Hanoi City tour (B, L) (G)
Spotlight of many Vietnam tour packages, Hanoi can be the most graceful, atmospheric and exotic capital city in Asia. Its appeal is instant, with sweeping boulevards, tree-fringed lakes, ancient temples and pagodas.
Today, your charming Hanoi City Tour includes Ho Chi Minh Complex (the mausoleum of the nation's founder Ho Chi Minh (closed on Monday and Friday), Presidential Palace, Ho Chi Minh's house on stilts and One Pillar Pagoda), Temple of Literature then lunch in a local restaurant.
In the afternoon, you will visit the outlaying Museum of Ethnology (you can see the Museum of Fine Art, Museum of Women, Museum of History, Museum of Vietnam Military History, Hilton Prison instead), and then 1 hour cyclo or rickshaw will take you along narrow streets of the diverse Ancient Quarter. Stop at the beautiful Hoan Kiem Lake to visit Ngoc Son temple and to enjoy a fantastic performance of the famous water puppet show. After the show, we will take you for a walk to "Bia Hoi Corner" to try some draught beer and have leisure time to talk, see and experience the breath of Hanoi. After some beer, our tour guide will take you back to the hotel. Overnight in Hanoi.
Opt: Street Food Tour (4 hours - US$ 45/pax): 
We first try Pho – Nice Noodle as its name has been known all over the world. Sit down, enjoy the taste of Pho, taste of life and get to know about the history of Vietnamese culture and cuisine... Next, we walk to explore everyday life of Hanoian and try some more different dishes.
Accommodation: Medallion/ Deluxe 

Day 3: Hanoi – Hoa Lu –Trang An Grottoes – Train to Lao Cai (B, L) (G)
The next beautiful day of your Vietnam tour started with morning drive to visit Hoa Lu which was the capital city of Vietnam under the Dinh Dynasty between 968 and 980 AD and ancient sanctuaries and tombs can still be seen today. Apart from the historical importance, the area is naturally beautiful, referred to many as the “dry Halong Bay,” with limestone peaks and fertile green valleys. After lunch, take the amzing boat trip to visit Trang An grottoes which is a gathering of 31 valleys, 50 cross-water caves, and home to 600 kinds of flora and over 200 kinds of fauna, many of them in the Red Book of Vietnam. While rowing through Trang An grottoes in the quiet, fresh air of the highlands, with only the sound of birds and the oars stirring the clear water and surrounded by magnificent forested mountains upon which graze white goats, visitors enjoy a heaven on earth. The end of the day, drive back to Hanoi. In the evening, we take you to the train station for the overnight and soft sleeper train to Lao Cai (From Ha Noi: 21:10 PM to Lao Cai: 05:30 AM).
Accommodation: King Express train/ Cabin type: Sharing cabin of 4 berths

Day 4: Lao Cai – Bac Ha Market (Saturday only) –  Sapa (B, L) (G)
Upon your arrival at Lao Cai train station, your private tour guide and driver warmly welcome you with the signboard. This early morning, we have arranged a mini hotel for you to have breakfast and shower before driving to Bac Ha market (2 hours). Hightlight of all Sapa tours, Bac Ha market is a trading centre and meeting place where many different ethnic groups such as Flower H'mong, Phu La, Black Dao, Tay and Nung minorities gather to buy and sell local products that cannot be found elsewhere. The market was very crowded, local products for sale or barter are carried on horseback. You will have 2 - 3 hours to explore the markets before having lunch in a local restaurant. After lunch, have a quick visit to the palace of the H'Mong King then drive to Bao Nhai for a amazing boat trip to enjoy the stunning landscape and fresh air from the Chai River. Stop on the way to visit one of the ethnic villages to understand little more about their lifestyle and traditional customs before meeting you bus and driving to Sapa. Overnight in Sapa
Note: If it is not on Sunday, we will visit one of the below villages:
Can Cau - Saturdays
Bac Ha or Muong Hum or Muong Khuong - Sundays
Cao Son - Wednesdays
Lung Khau Nhin - Thursdays
Coc Ly - Tuesdays
Accommodation: Sunny mountain hotel / Deluxe room

Day 5: Sapa  Easy Trekking Tour – Train to Hanoi (B, L) (G)
Sapa is home to more than 30 colorful hill tribes and today, we drive to Lao Chai village of the H'Mong minority and start to walk down the amazing Muong Hoa valley to experience their life and take wonderful photos. During the trip, you can visit some of the local family on the way, learn how to plant rice, how to make rice wine, how to make cloth, how is their wedding or funeral ceremony.... Continue to Ta Van village of the Day minority where we stop in a local family to try some tea, have picnic lunch before trekking to the main road and get transferred back to Sapa. In Sapa, we have arranged a mini hotel for you to have shower and rest before we take you back to the train station for the overnight on soft sleeper train to Hanoi (From Lao Cai: 19:35 PM to Ha Noi: 04:10 AM). We hope that you have enjoyed  Sapa tour with us and wish to welcome you back.
Accommodation: King Express train/ Cabin type: Sharing cabin of 4 berths

Day 6: Hanoi – Halong Bay (B, L, D) (G)
Pick up from the train station, this morning, we have already arranged a room in a mini hotel for you to have shower and breakfast. We continue your Vietnam tour at 8.00 A.M for the 3.5 hour drive (170 km) through the Red River Delta, which offers plenty of chances for taking photos of Vietnamese farmers tilling the vast green paddy fields. At half way, we'll have a visit to a handicraft workshop with fine clothes, embroidered paintings, stone statuettes and all kinds of gems mined in Vietnam such as star rubies or sapphires... Our destination is Halong bay – the most famous World Heritage Site in Vietnam, famous for its beautiful seascape, thousands of spectacular islands and islets jutting out from the sea, amazing caves with marvelous stalagmites and stalactites in different sizes and shapes.
Upon arrival, you'll be welcomed on board our luxury junk and treated with wine and fresh local seafood. As our junk gliding further into the tranquility of Ha Long Bay amid the towering mountain cliffs and on the emerald green water, you'll have relaxing time combining the fine tastes of the wine and the freshness of Ha Long Bay. During the cruise, we'll stop some times for visiting the amazing Sung Sot cave and the Ti Top white sand beach before anchoring for the night. Overnight on board the junk in the wild of Halong Bay.
Accommodation at: Oriental Sails/ Superior cabin

Day 7: Halong Bay – Hanoi – Flight to Hue (Brunch) (G)
It is said that your Vietnam Tours will not be complete without a tour to Halong Bay and spending one night on romantic Halong Cruise. People describe Halong Bay as majestic and mysterious, inspiring and imperious and words alone cannot do justice to the natural wonder that is Halong Bay, a priceless collection of unfinished sculptures hewn from the hand of nature.
After breakfast, we'll take a little sampan to visit a secret lagoon of Ha Long Bay while the surrounding mountains are just waking up. After that our cruise takes us further into the Bay of Bai Tu Long traveling past the Human Head Island, the Turtle Island, and the Duck Islet... to the studio site where the famous Indochine film was shot. Around noon, our junk travels back to the harbor, pick up and drive back to International airport for flight to Danang where your tour guide is waiting for transfering to Hoi An. Met and transfered to your hotel, check in and free at leisure. Overnight in Hue.
Accommodation at: Romance Hue / Deluxe City View

Day 8: Hue City Tour  (B, L) (G)       
Hue was the capital of Vietnam during the feudal rule from 1802 to 1945 under the Nguyen dynasty and is commonly known as a place of many cultural heritages. Up to now, there is no place like Hue remaining a lot of originally historical vestiges.
Our guide will pick you up at your hotel in Hue city at 8:00 then drive to visit King Tu Duc and King Khai Dinh tomb, two of the most beautiful works of royal architecture of the Nguyen dynasty. After that, we'll drive back to the city center with stopovers at villages to learn how people here make conical hat and incense stick. Arriving to the city, we'll visit the unique Royal Arena where Tiger and Elephant fights were held by the Kings of the Nguyen Dynasty.
After lunch and short break at a local restaurant, we'll then continue our Hue day trip with an interesting visit to the Royal Citadel - one of the best places in Hue to experience the tradition, culture and rhythms of the Vietnamese Royal life in the past. The next attraction is Thien Mu Pagoda - a picturesque landscape on the bank of Perfume River, a perfect place to enjoy peaceful and serene atmosphere that also gives you chance to watch praying time of the monks here.
On the way back, we take the beautiful boat trip on romantic Perfume River, enjoy the sunset and relaxing time. Pick up after the boat trip and transfer to your hotel. Overnight in Hue
Accommodation: Romance Hue / Deluxe City View

Day 9: Hue – Drive to Hoi An (B, L) (G)
After breakfast, we continue this beautiful Vietnam holiday with private car transfer to Hoi An (145km, it takes you about 3 hours). During the way, we will pass villages and rice paddies then stop for photos at Lang Co Beach travelling over the picturesque Hai Van Pass to Danang where you might want to stop for a nice swim at the white sandy beach of Danang then visit Marble Mountains, a fairy land with a dreamlike scenery, pagodas, grottoes before coming to Hoi An for check in your hotel. Free at leisure and overnight in Hoi An.
Accommodation: Phu Thinh Hotel / Deluxe

Day 10: Hoi An Biking & Farming Tour  (B, L) (G)
This is no doubt the most wonderful experience during your Vietnam travel in Hoi An. The Hoi An Biking & Farming Tour is highly praised and recommended by many of our clients.
8.30 am: Our guide will pick you up at your hotel and ride the bicycles to the TRA QUE Vegetables village -famous village. On the way to the village, you stop to take the photos of the rice-farming, you can see the buffalos ploughing a ricefield and you see the Vietnamese farmers working on their rice farms, the fishermen row the boat and catch the fishes by using the fishing net on their boat, etc.
9.00 am: You will arrive in the farming village to see the vegetable gardens & buffalos. Here, You should take the photos of the buffalos. The guide introduces the history of Tra Que village, and local daily works of the villagers; furthermore, you are cycling around the village to see the farmers growing the vegetable which are very good-smelling, the local farmers do not use the chemicals to put in the vegetable garden. They only use the eco-fertiliser to put in their vegetable garden. That is good to eat the vegetable here. Your lunch has the local mixed vegetables.
9.30 am: The local villagers will teach you how to grow the herbs here. You become a real Vietnamese farmer; the guide will show you their daily activities,he also explain you  how to grow the rice. It is not difficult for you to learn their works. You also witness the villagers here to use the water tank & watering their herb garden, etc. After that you will practice to water the herbs in their gardens.
- You will do the cooking class in the village. You enjoy your lunch together with the friendly Vietnamese farmers family in Tra Que Village. We think that you will get the warm friendship & welcome from the local people here. It makes you more interested in your life. You feel so happy with the life.
12.30 pm :you ride your bicycle back to your hotel in Hoi An town. The trip finishes. The rest of the day is free at leisure. Overnight in Hoi An.

Accommodation at: Phu Thinh Hotel / Deluxe Room

Day 11: Hoi An Free Day (B)

At leisure. Relax on the private beach, by the resort pool or optional is to rent a bicycle to ride into Hoi An to explore the picturesque central of town with its restored 18th century merchants’ houses. Hoi An also boasts some of the best silk shops, art galleries and handicraft shops in Vietnam as well as dozens of excellent restaurants serving the delicious local specialities. Overnight in Hoi An. 

Accommodation: Phu Thinh hotel / Deluxe

Day 12: Hoi An – Danang – Flight to Ho Chi Minh City (B) (G)
It is always hard to say goodbye to Hoi An, but there are a lot of things to see for your Vietnam holiday in the coming destinations in the south. After breakfast, our tour guide and driver take you to Danang for your flight to Ho Chi Minh, the most exciting city of Vietnam. Warmly welcomed by your private tour guide and transferred to your hotel for check in (if the room is available, check in time at 14h00). Free at leisure and overnight in Ho Chi Minh City.
Note: Your hotel is centrally located and easy to visit the War Remnants, History Museum, the former Presidential Palace, the Notre Dame Cathedral, Old Saigon Post Office, Dong Khoi Street (formerly Rue Catinat), Continental Hotel, Opera House and City Hall on your own.
Accommodation: Sunland hotel / Deluxe room

Day 13: Ho Chi Minh City – Cu Chi Tunnels & Ho Chi Minh city half day (B) (G)
Morning pick up from the hotel for Cu Chi Tunnels tour arrival in Cu Chi, we visit the incredible underground tunnel network of approximately 200 kilometres hand-constructed by Vietnamese guerillas during the long struggle for independence where you will understand more about the Vietnam War or American War, a must see Vietnam Tour for any tourists to learn about Vietnam past and present days. Afternoon drive back to Ho Chi Minh visit the War Remnants and the former Presidential Palace. From there, the Notre Dame Cathedral, Old Saigon Post Office and Ben Thanh Market.
Accommodation: Sunland Hotel / Deluxe room

Day 14: Ho Chi Minh City – Mekong Delta (Cai Be Floating Market) – Can Tho (B, L) (G)
Today we will start our exploration of the Mekong Delta, a major rice producing area. This must be one of the most fascinating riverine deltas in the world. The Mekong splits into nine major arteries. A vast network of rivers and waterways with thousands of ships of all sizes plowing the waters gives the Mekong Delta a very special atmosphere and no double one of the most favorite destinations for Vietnam Tours. On arrival, we will make a boat trip to the Cai Be floating Market, visit villages and meet the people of the Mekong Delta. Continue your boat trip to An Binh Island for Lunch in a local family and bike trip in the afternoon. Continue to Can Tho – the heart of Mekong Delta in Vietnam. Check in on your arrival, free at leisure and overnight in a Can Tho hotel.
Accommodation: Iris Hotel/ Deluxe room

Day 15: Can Tho – Cai Rang floating market – Chau Doc (B, L) (G)
Want to explore Mekong in depth and see a real Vietnam during your Vietnam holiday? Chau Doc will be the next stop. Depart early, ideally at around 6.00pm, to travel by boat to the fruit gardens in Can Tho and the floating market at Cai Rang.  Then drive to Sa Dec, a romantic and charming little Mekong town, for a walk through the lively and authentic local market before a visit to the house of ‘The Lover’ of the famous love story written by French novelist Marguerite Duras. The family house of ‘The Lover’ in this apparently autobiographical novel has been lovingly and faithfully restored and you will lunch here. After lunch, drive from Sa Dec to Chau Doc, arriving at Chau Doc at around 5.00pm. Overnight in Chau Doc.
Accommodation: Chau Pho hotel / Deluxe room

Day 16: Chau Doc – Boat Trip to Phnom Penh (B) (G)
After breakfast, we will take the boat trip to Phnom Penh. Welcome to Phnom Penh. Upon arrival, your guide will meet and take you to your hotel for check-in. Enjoy lunch at a local restaurant then set out on a city tour to acquaint yourself with Phnom Penh’s major sites. Start your visit learning about the Khmer Rouge and Cambodia’s recent history on a guided tour of the TuolSleng Genocide Museum. Our cultural exploration continues as we visit the National Museum, an excellent introduction into ancient Khmer art and civilization, and the Royal Palace, home to the royal family and the opulent silver pagoda.
Enjoy some free time to rest and freshen up before driving to the dock to catch an evening boat cruise along the Mekong River. Savor a welcome dinner on board as you watch the sunset over the shimmering lights of Phnom Penh.
Accommodation:  Le Grand Palais hotel/ Superior room

Day 17: Phnom Penh – Drive to Siem Reap – Floating Village – Sunset (B, L) (G)
After breakfast our driver will meet you at your hotel and take you on the 5 hour drive from Phnom Penh to Siem Reap. The journey offers an excellent opportunity to observe rural Cambodia up-close. Stop along the way and visit a market, where every assortment of street food is available, including the Khmer favorite: fried spiders! Once you arrive in Siem Reap, head out of town and embark on a short cruise along Tonle Sap Lake to visit the local floating villages. The experience is wonderful as we pass by floating villages, friendly children in small boats and fishermen at work.  Enjoy sunset on the lake or in the rice field, your choice.
Accommodation: La Niche D'angkor Boutique hotel/ Deluxe room

Day 18: Siem Reap – Tuk tuk to Ta Prohm – Angkor Wat – Angkor Thom (B, L) (G)
Enjoy an entire day dedicated to discovering the mysterious Angkor temples. Wake before dawn and take a “tuk-tuk” ride to visit the jungle-entwined temple, Ta Prohm, at sunrise. Dawn is one of the most beautiful and haunting times to visit the temples, whose ancient sandstone blocks are gilded gold by the early morning rays. Return to the hotel for breakfast then set back out on a full day temple tour. Starting with the magnificent Angkor Wat - the largest Khmer temple and finest example of Angkorian art and architecture, we proceed to Angkor Thom’s imposing South Gate, topped with the four serenely smiling faces of Avalokiteshvara. Next, visit Bayon temple, the Elephant Terrace and the Terrace of the Leper King. In the evening, enjoy the dinner and Apsara Dance Performance at Kulen II restaurant.
Accommodation: La Niche D'angkor Boutique hotel/ Deluxe room

Day 19: Rolous Group – BanteaySrei – Preah Khan – Sunset at Pre Rup (B, L) (G)
Today we take an hour drive out of town to the ancient capital of King Indravarman I (877-889), now referred to as the Rolous Group and known as the birthplace of classical Khmer art and architecture.  In the afternoon, visit Preah Khan (Sacred Sword): one of Angkor’s largest temples, constructed in the 12th century by Jayavarman VII. Then drive 35km to Banteay Srei temple, the birthplace of classical Khmer architecture. Next explore Banteay Samre. On the way back to town, you will watch the sunset in Pre Rup, considered as Mini Angkor Wat.
Return to town in the late afternoon, you are free to explore the PsarChass, also known as the “Old Market” for shopping. Overnight in Siem Reap
Accommodation: La Niche D'angkor Boutique hotel/ Deluxe room

Day 20: Siem Reap departure flight (B) (G)
Today is free at leisure till transfer to airport for departure flight. Holidaytoindochina.com would like to thank you so much for your traveling with us. We hope you had a great Indochina tour and wish to welcome you back.

END OF SERVICE

Inclusion:
•    All transfers and transportation in private air-conditioned vehicle with driver
•    Accommodation based on twin/double sharing
•    Flight tickets: Hanoi - Hue & Danang - HCMC, Phnom Penh - Siem Reap (Economy class)
•    Train tickets: Hanoi - Lao Cai - Hanoi
•    English speaking guide (Other languages on request)
•    Entrance fees to indicated sights and activities as indicated
•    Meals as indicated in the itinerary
•    Bottled mineral water during touring days

Exclusion:
•    Drinks
•    Other meals
•    Insurance
•    Personal expenses
•    Expenses for any optional tours or activities during free time

If you do not know how to plan your Vietnam tour and Indochina holiday, please read our FAQ's below to get some information or send us an email at info@holidaytoindochina.com and one of our experienced travel consultants will be ready and happy to answer your questions as well as organise your amazing holiday in Vietnam, Laos, Cambodia, Thailand, Myanmar and combination.

How to plan my Vietnam tour/Indochina holiday with you?
1. Send us an inquiry by submiting one of our online forms (Click). Tell us as much information as possible. For example;

• Please tell us how many people will be traveling with you, date of birth, if you have children, please tell us how old is/are the kid(s).
• Please tell us your preferred hotels, level of hotel (3, 4 or 5 stars), type of hotel, type of room...
• Please tell us your type of travel, length of travel and activities that you are interested in. For example; Family with kids, Couple's vacation, Honeymoon, Friends, Shopping, Sightseeing, Leisure and Relaxing, Cuisine & Cooking, Kayaking, Caves & Grottoes, Fishing, Swimming, Hiking, Minority, Adventure & Discovery...
• Please tell us where and what you want to visit, if you do not know much about Vietnam, just give us your travel plan and ideas.
• Most of our tour guide are English speaking tour guides, but if you want another language like French, Spanish, Italian, Russian, Chinese... we can always arrange. Please tell us what you do you expect from your guides, for example; you want a guide with sense of humor? Good knowledge in history & culture? Male/Female guide? Talkative/Untalkative? Young/Old guide?
• Please advise if you want breakfast included only or also Lunch and Dinner, and please let us know if you are a Vegetarian, the food you can eat or cant not, if you want local food in local restautants or western food in tourist restantant...?
• Actually, you do not have to send us all information, but the more we know, the better we plan your Vietnam tour.

2. After we receive your enquiry, one of our professional Vietnam travel consultants reply and send you the suggested tour itinerary as soon as possible.

3. If you accept the suggested tour itinerary (you may modify it till you are satisfied with), we will calculate the tour cost and send you the tour price. If you accept it, please confirm that you would like to book it.

How to proceed to book Vietnam tour/Indochina holiday with you?

• When you decide to book your Vietnam tour/Indochina holiday with us, please send us your full name (name on passport) for hotel and domestic flight reservations, and your international flight details (in and out) for airport transfers.

How to pay the deposit and the balance?

• Deposit: When the booking is completely confirmed, we will send you confirmation details including confirmed itinerary, invoice, voucher. Then you are required to send the deposit which is about 30% of the total tour cost (can be less). You can pay by credit cards (via onepay gateway, pay online), wire/bank transfer, western union. The deposit is used to pay the flight tickets, hotels, train tickets in advance.
• Balance: You can pay the outstanding balance 2 weeks before your arrival, or you can pay us on your arrival in Vietnam by credit cards, cash (AUD, USD, EUROS, VND...)
• More about credit card payment via OnePay: ONEPAY - ONLINE PAYMENT GATEWAY (VISA, MASTERCARD, AMEX & JCB ACCEPTED)
  Like PayPal, OnePAY is a payment gateway but specialized in Vietnam where the PayPal has not yet reached. This is a perfect and the first payment processor which gains reputation among clients about its efficiency and timely friendly support.

  OnePAY in cooperation with biggest bank in Vietnam - Vietcombank which has been implemented this service among many tour operators in Vietnam.

  OnePAY is approved by MasterCard for this payment collection on the behalf of us. OnePAY uses SSL Verisign® over internet transaction under 3D-Secure program by respective creditcard companies so you are free from worries your card information disclosed. OnePAY payment portal also meets standards of international financial system such as PCI DSS of PCI Security Standards Council, 3D-Secure of Visa, MasterCard and JCB.

Note: Before coming, please make sure you have all travel documents such as; confirmed tour, invoice, flight tickets..., especially the visa to Vietnam and Indochina is done.

What about tipping?

• The tour guides and drivers expect tips, but it is not mandatory. You can tip more or less, or nothing that depends on the serviced provided. We recommend that you trip the tour guides; US$ 10 - 15  per day anddrivers: US$ 7-10 per day. Tipping at restaurants, tuk tuk, cyclo, taxi..., our tour guides will give you the advice.

Do you offer any discounts?
Yes, we offer discounts for;

•  Family with kids and children < 12 years old
•  Disable people
•  People of old ages (> 65 years old)
•  Repeated clients who have the second trip with us
•  Travel in big group of friends, families (the more people, the cheaper the price is)
•  We offer big discounts in low season (May - September)

Is there any charge if i change my travel dates, tour itinerary, hotels...?

• We are happy to work on your requests, and will not charge you any money for all extra work. However, if it is too urgent and the date is too close, the hotels or airlines may charge you some money, in this case we will let you know.

What is the latest time that I can make my reservation?

• We suggest you make reservations at least one month before the departure date. If you decide to travel to Vietnam/Indochina from October to April which is peak season, we recommend that you make the reservations two months (at least one) before your departure date. Late reservations can not be guaranteed for the availability of domestic flights, hotel rooms, etc. However, we can accept urgent booking, just 1-2 days before arrival. Things are possible at Holiday to Indochina.

What about Cancellation policy?

• In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.

General cancellation charges that applied by travel services in Vietnam and Indochina.

• Domestic flights: 25% of the fares
• 3 star hotels, train tickets, no charge if you cancel 3-5 days before your arrival. (FIT)
• 4 star hotels, 7 - 10 days before your arrival (FIT)
• 5 stars hotels, 10 - 15 days before your arrival (FIT)

However, in peak season, we may have to pay the hotels one month before your arrival to secure the booking, and in this case, the cancellation policy will be based on the hotels' cancellation plolicies.

Can we get refund?

• For the unused services, Holiday to Indochina will refund you.

How do I get a visa?

• Vietnam Visa - For those who would like to avoid the perhaps lengthening visa procedures with their local Vietnam's Embassies, the service of  Vietnam Visa On Arrival is available for help. It is legitimated and supported by the Vietnamese Immigration Department. We recommend that you choose visa upon arrival, as picking up visa at the Vietnam int'l airport/border is quite simple, easy, no additional charges and no fail.

Steps to obtain Visa on arrival
a) Please provide the following information for us to apply for your visa.

• 1) Full name on passport (male/female)
• 2) Passport number
• 3) Date of birth
• 4) Nationality
• 5) Date of arrival
• 6) Date of issue
• 7) Date of expire
• 8) Please make sure that your passport is still valid for 6 months

b) How long does it take?

• It will take 2-3 days (Normal process), 01 day (Urgent process) to get the “Visa Approval Letter” which we will send you via mail. What you need is to print it out and take it along to get the stamp at airports/borders

c) Get the stamp

• Upon arrival, you will need to fill in a certain form with your personal information, get the stamp and visa will be done. For this process, you will need to prepare 02 photos (4*6) and $45 USD each in cash which is stamping fee.

Do our tour guides and drivers have meals with us?

• The guide and the driver in each destination will dine at the same restaurant as yours. But, they will not join you unless you invite them.

Where can I change our money into Vietnam currency?

• We advise you to stop in any Vietnamese bank during the tour (Our tour guides will take you to the bank), you can exchange money at your hotel, but the exchange rate is a bit lower than the bank's exchange rate.

Can I use credit cards in Vietnam?

• Major credit cards such as Master Card, Visa, Diner's Card, American Express and JCB can be used to purchase goods in large shopping malls and stores in the big and medium cities, to pay for hotel rooms and for meals in some of the fancier restaurants, and to buy plane tickets with them.

Note: If you are to travel to those small cities or even remote rural areas, only cash in Dong can be used.

Do I need to bring my medical record with me?

• Yes, we suggest you take your medical record with you in case that you need it in the event of an emergency, and please also take with you your doctor's name, address and phone number, emergency contact name and phone number, and your insurance company's name, address and phone number.

When I finish my tour in Vietnam, if I still have some local money, what can I do?

• Upon leaving Vietnam, if you still have some local money, you can change them back to foreign currency with your passport and the exchange memos given by the banks or money exchange counters. So please keep those exchange memos well whenever you change money.