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Highlights of Thailand & Vietnam Holiday - 16 days / 15 nights

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Tour: Thailand & Vietnam Holidays
Duration: 16 Days
Descriptions: Bangkok – Grand palace – Chiang Mai – Doi Suthep-Meo Doi pui – Elephant Safari – Hanoi – Halong bay – Hue –...

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You look confused when you do not know how to travel to Indochina while you do not have much time, do not worry about that. Because in this trip, we have selected all the highlights of our beautiful countries Thailand and Vietnam. Starting your trip from Bangkok...

Tour destinations: Bangkok – Grand palace – Chiang Mai – Doi Suthep-Meo Doi pui – Elephant Safari – Hanoi – Halong bay – Hue – Hoian – Ho Chi Minh –Mekong – Cu Chi Tunnels – Ho CHiMinh Departures

Tour highlights: You look confused when you do not know how to travel to Indochina while you do not have much time, do not worry about that. Because in this trip, we have selected all the highlights of our beautiful countries Thailand and Vietnam. Starting your trip from Bangkok to visit famous city temples then fly to Chiang Mai, do not miss Khantoke dinner show which is popular with Thai and overseas visitor alike. Continues the trip with Elepahant Safariand Oxcart ridding before fly to Hanoi – the capital f Vietnam with thousand year of culture. Relaxing on Halong bay with luxury cruise then go to Hue – Hoian the ancient town before fly to Ho Chi Minh – the second biggest city after Bangkok to visit Mekong delta -Vietnam’s ‘rice basket’ and Cu Chi tunnels were the location of several military campaigns during the Vietnam War. 

Tour itinerary: This is our special gift to offer visitors who would lie to discover the most highlights of Thailand and Vietnam with our experienced tour guides and well selected service to be sure that you will have memorable trip in Thailand & Vietnam.

Note:
• This tour is just a suggested itinerary and we can always customize it to suit your travel date, type of travel, length of stay, budget, activities, etc.
• Your tour is an individual tour with a flexible schedule. There is no other traveler on the tour. You will have a private English speaking tour guide (other language on request) and a private air-conditioned vehicle at each destination.
• The price could be lower if you travel in group.
• Tour prices may vary by your travel date, departure city, accommodation, exchange rate and other special requests.
• We also provide online application for Vietnam visa on arrival. Please click Vietnam visa for more information.  
Payment Method:
• If you decide to book, we will require deposit which is 30% of the total tour cost by credit cards or wire transfer. The balance (outstanding) will be paid on your arrival in cash, credit cards or combination.
Cancellation Policy:
• Before 30 days: Refund 50% of deposit 
• Between 20 – 29 days prior to departure: Refund 30% of deposit 
• Between 10 – 19 days prior to departure: Refund 10% of deposit  
• Between 01 – 9 days prior to departure: Full charge 100% of deposit 
Our cancellation policy is various based on real situation. In case of cancellation, we will try our best to discuss with our suppliers to get a best refund for you. However, refunds will not be given for unused or cancelled services after the tour arrangements have commenced. 

Day 1
Arrival in Bangkok (G)
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Day 2
City temples tour – Grand Palace & Emerald Buddha Temple (B, L) (G)
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Day 3
Bangkok – Ayutthaya (Return by Cruise) (B, L) (G)
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Day 4
Bangkok – Chiang Mai by flight – Khantok Dinner Show (B, D) (G)
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Day 5
Doi Suthep Temple – Meo Doi Pui – Local Handicraft Village (B, L) (G)
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Day 6
Elephant Safari – Oxcart Ridding – Orchid farm (B, L) (G)
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Day 7
Chiang Mai – Bangkok - Hanoi by flight (B) (G)
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Day 8
Hanoi City Tour (B, L) (G)
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Day 9
Hanoi – Halong Bay (B, L, D) (G)
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Day 10
Halong Bay – Hanoi – Flight to Hue (Brunch) (G)
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Day 11
Hue City Tour (B, L) (G)
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Day 12
Hue – Drive to Hoi An (B, L) (G)
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Day 13
Hoi An Biking & Farming Tour (B, L) (G)
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Day 14
Hoi An – Danang – Flight to Ho Chi Minh City (B) (G)
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Day 15
Ho Chi Minh – Mekong Delta – Ho Chi Minh (B, L) (G)
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Day 16
Ho Chi Minh City – Cu Chi Tunnels & Ho Chi Minh city & Departure (B...
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TOUR ITINERARY

Day 1: Arrival in Bangkok (G)
Upon arrival, meet & greet our tour guide before transfer to the hotel. Free at leisure after check in. Overnight in Bangkok
Accommodation: Ibis Nana Soi / Standard room

Day 2: City temples tour – Grand Palace & Emerald Buddha Temple (B, L) (G)
indochina tour in thailandThe tour takes you through some of the most interesting parts of Bangkok, including stops at the Temple of the Reclining Buddha (Wat Pho), famous as the oldest and largest temple in Bangkok; the Temple of the Golden Buddha (Wat Trimit), the home of a 5.5 ton Buddha image, found when the port of Bangkok was being expanded and dating back more than 200 years. Visit to the Grand Palac, Coronation Hall and the holiest of all Thai Temples “The Emerald Buddha Temple” (Wat Phra Kaew) where the replica of Angkor Wat and the late Ayutthaya-style murals on the surrounding walls illustrate scenes from the Ramayana are included in the temple's compound. Overnight in Bangkok
Accommodation: Ibis Nana Soi / Standard room

Day 3: Bangkok – Ayutthaya (Return by Cruise) (B, L) (G)
thailand and vietnam holidayBy air-conditioned car/van/coach to Ayutthaya. Visit Bang - Pa - In - in early times it was the summer palace of the late King Rama V. This has some exquisite art works and temples. Return on the comfortable Motor cruiser down stream to Bangkok, enjoy the sights of the rural Thailand . Buffet lunch served onboard (excluded all beverages). In the evening, arrive in Bangkok and transfer from pier to the hotel. Overnight in Bangkok
Accommodation: Ibis Nana Soi / Standard room

Day 4: Bangkok – Chiang Mai by flight – Khantok Dinner (B, D) (G)
Breakfast at hotel and free at leisure till time transfer to the Airport for the flight to Chiang Mai. Upon arrival, transfer to the hotel, check in and free on your own. In the evening we are going to enjoy a superb dinner called Khantok (incl. hill tribe performance). After that, free on own at Chiang Mai Night Bazaar before return to the hotel. Overnight in Chiang Mai.
Accommodation: Chiang Mai Plaza Hotel / Superior room

Day 5: Doi Suthep Temple – Meo Doi Pui – Local Handicraft Village (B, L) (G)
thailand tour to chiang maiThe journey begins with a visit to a Meo Hill tribe village. Since they originally migrated from South China, the physical features of the tribe are similar to Chinese. They prefer large families. The average is about 8 persons in a family. They practice shifting agriculture. Mostly planting upland rice, corn and soybeans. Generally you will find that the womenfolk's works harder than the men. A traits similar with most hill tribes. Their houses are not built on stilt rather directly on the ground. Due to its proximity to Doi Suthep this particular village is slightly more commercial and less traditional. Doi Pui was once famous for opium cultivation. It is 1500 metre above the sea level. Trip continues on to Wat Doi Suthep Temple. Driving up offers a panoramic view of Chiang Mai city. Later on, embark to the San Kamphaeng district, heart of the silk and cotton home industries, to witness the fascinating process of making and weaving these popular fabrics. Continue on the Bor Sang, the umbrella village, where the delicate Thai paper umbrellas are produced and hand-painted. From here, onwards to Thai Celadon, about 6kms north of Chiang Mai, where exquisite ceramics are produced. These are modeled on the Sawankhalok pottery that used to be made hundreds of years ago at Sukhothai and exported all over the region. With its deep, cracked glazed finish the style is very distinctive and some pieces are exceptionally beautiful. Last but not least, are stops to observe the intricacies of both lacquerware and silverware craftsmen. Overnight in Chiang Mai
Accommodation: Chiang Mai Plaza Hotel / Superior room

Day 6: Elephant Safari – Oxcart Ridding – Orchid farm (B, L) (G)
chiang mai tourBreakfast at hotel, embark to the Elephants Camp to see the elephants at work in a jungle area. See how the elephants are trained for working with human and the elephant shows. Then, you will be on an exciting ride on the elephant ride along the trails and followed by Ox-Cart ride back to the camp. Lunch at the elephant camp. Afternoon, enjoy with local handicraft bamboo rafting along Mae Taeng river. Return to Chiang Mai and a stop will be at Orchid Nursery. Transfer to your hotel. Overnight in Chiang Mai
Accommodation: Chiang Mai Plaza Hotel / Superior room

Day 7: Chiang Mai – Bangkok - Hanoi by flight (B) (G)
travel to hanoi vietnamAfter breakfast, free at your leisure till the time transfer to the airport for your flight back to Bangkok then take the connecting flight to Hanoi, one of the top ten Vietnam holiday destinations where you can see the overview of Vietnam. Upon your arrival at the airport, Holidaytoindochina's private tour guide and driver will meet you with our welcome sign board then transfer you to the hotel (old quarter's area). Check in if the room is available (check in time at 14:00) before your tour guide does the briefing of the tour and give you some helpful information during your stay in Hanoi. Free at leisure and overnight in Hanoi.
Accommodation: Medallion Hotel / Deluxe room

Day 8: Hanoi City Tour (B, L) (G)
vietnam travel to hanoiSpotlight of many Vietnam tour packages, Hanoi can be the most graceful, atmospheric and exotic capital city in Asia. Its appeal is instant, with sweeping boulevards, tree-fringed lakes, ancient temples and pagodas.
Today, your charming Hanoi City Tour includes Ho Chi Minh Complex (the mausoleum of the nation's founder Ho Chi Minh (closed on Monday and Friday), Presidential Palace, Ho Chi Minh's house on stilts and One Pillar Pagoda), Temple of Literature then lunch in a local restaurant.
In the afternoon, you will visit the outlaying Museum of Ethnology (you can see the Museum of Fine Art, Museum of Women, Museum of History, Museum of Vietnam Military History, Hilton Prison instead), and then 1 hour cyclo or rickshaw will take you along narrow streets of the diverse Ancient Quarter. Stop at the beautiful Hoan Kiem Lake to visit Ngoc Son temple and to enjoy a fantastic performance of the famous water puppet show. After the show, we will take you for a walk to "Bia Hoi Corner" to try some draught beer and have leisure time to talk, see and experience the breath of Hanoi. After some beer, our tour guide will take you back to the hotel. Overnight in Hanoi.
Accommodation: Medallion Hotel / Deluxe room

Day 9: Hanoi – Halong Bay (B, L, D) (G)
vietnam tour in halong bayWe start at 8.00 A.M for the 3.5 hour drive (170 km) through the Red River Delta, which offers plenty of chances for taking photos of Vietnamese farmers tilling the vast green paddy fields. At half way, we'll have a visit to a handicraft workshop with fine clothes, embroidered paintings, stone statuettes and all kinds of gems mined in Vietnam such as star rubies or sapphires... Our destination is Halong bay – the most famous World Heritage Site in Vietnam, famous for its beautiful seascape, thousands of spectacular islands and islets jutting out from the sea, amazing caves with marvelous stalagmites and stalactites in different sizes and shapes.
Upon arrival, you'll be welcomed on board our luxury junk and treated with wine and fresh local seafood. As our junk gliding further into the tranquility of Ha Long Bay amid the towering mountain cliffs and on the emerald green water, you'll have relaxing time combining the fine tastes of the wine and the freshness of Ha Long Bay. During the cruise, we'll stop some times for visiting the amazing Sung Sot cave and the Ti Top white sand beach before anchoring for the night. Overnight on board the junk in the wild of Halong Bay.
Accommodation at: Oriental sail/ Superior cabin

Day 10: Halong Bay – Hanoi – Flight to Hue (Brunch) (G)
vietnam travel in halong bayIt is said that your Vietnam Tours will not be complete without a tour to Halong Bay and spending one night on romantic Halong Cruise. People describe Halong Bay as majestic and mysterious, inspiring and imperious and words alone cannot do justice to the natural wonder that is Halong Bay, a priceless collection of unfinished sculptures hewn from the hand of nature.
After breakfast, we'll take a little sampan to visit a secret lagoon of Ha Long Bay while the surrounding mountains are just waking up. After that our cruise takes us further into the Bay of Bai Tu Long traveling past the Human Head Island, the Turtle Island, and the Duck Islet... to the studio site where the famous Indochine film was shot. Around noon, our junk travels back to the harbor, pick up and drive back to International airport for flight to Hue where your tour guide is waiting for. Met and transfered to your hotel, check in and free at leisure. Overnight in Hoi An.
Accommodation at: Romance Hue hotel / Deluxe room

Day 11: Hue City Tour (B, L) (G)
indochina tour in vietnamHue was the capital of Vietnam during the feudal rule from 1802 to 1945 under the Nguyen dynasty and is commonly known as a place of many cultural heritages. Up to now, there is no place like Hue remaining a lot of originally historical vestiges.
Our guide will pick you up at your hotel in Hue city at 8:00 then drive to visit King Tu Duc and King Khai Dinh tomb, two of the most beautiful works of royal architecture of the Nguyen dynasty. After that, we'll drive back to the city center with stopovers at villages to learn how people here make conical hat and incense stick. Arriving to the city, we'll visit the unique Royal Arena where Tiger and Elephant fights were held by the Kings of the Nguyen Dynasty.
After lunch and short break at a local restaurant, we'll then continue our Hue day trip with an interesting visit to the Royal Citadel - one of the best places in Hue to experience the tradition, culture and rhythms of the Vietnamese Royal life in the past. The next attraction is Thien Mu Pagoda - a picturesque landscape on the bank of Perfume River, a perfect place to enjoy peaceful and serene atmosphere that also gives you chance to watch praying time of the monks here.
On the way back, we take the beautiful boat trip on romantic Perfume River, enjoy the sunset and relaxing time. Pick up after the boat trip and transfer to your hotel. Overnight in Hue.
Optional tour : Royal Dinner (US$ 50/pax) (D) (G)
In the evening, enjoy a special Royal Dinner which is prepared with live traditional music performances. Be a King & Queen in Royal Dinner with Royal long Dresses! Overnight in Hue.
Accommodation at: Romance Hue/ Deluxe city view

Day 12: Hue – Drive to Hoi An (B, L) (G)
vietnam holiday in hoi anAfter breakfast, we continue this beautiful Vietnam holiday with private car transfer to Hoi An (145km, it takes you about 3 hours). During the way, we will pass villages and rice paddies then stop for photos at Lang Co Beach travelling over the picturesque Hai Van Pass to Danang where you might want to stop for a nice swim at the white sandy beach of Danang then visit Marble Mountains, a fairy land with a dreamlike scenery, pagodas, grottoes before coming to Hoi An for check in your hotel. Free at leisure and overnight in Hoi An.
Accommodation at: Phu Thinh hotel / Deluxe room

Day 13: Hoi An Biking & Farming Tour  (B, L) (G)
hoi an farming tourThis is no doubt the most wonderful experience during your Vietnam travel in Hoi An. The Hoi An Biking & Farming Tour is highly praised and recommended by many of our clients.
8.30 am: Our guide will pick you up at your hotel and ride the bicycles to the TRA QUE Vegetables village -famous village. On the way to the village, you stop to take the photos of the rice-farming, you can see the buffalos ploughing a ricefield and you see the Vietnamese farmers working on their rice farms...,the fishermen row the boat and catch the fishes by using the fishing net on their boat....
9.00 am: You will arrive in the farming village to see the vegetable gardens & buffalos. Here, You should take the photos of the buffalos. The guide introduces the history of Tra Que village, and local daily works of the villagers; furthermore, you are cycling around the village to see the farmers growing the vegetable which are very good-smelling, the local farmers do not use the chemicals to put in the vegetable garden. They only use the eco-fertiliser to put in their vegetable garden. That is good to eat the vegetable here. Your lunch has the local mixed vegetables.
9.30 am: The local villagers will teach you how to grow the herbs here. You become a real Vietnamese farmer; the guide will show you their daily activities, he also explain you  how to grow the rice....it is not difficult for you to learn their works. You also witness the villagers here to use the water tank & watering their herb garden....ect. After that you will practice to water the herbs in their gardens.
- You will do the cooking class in the village. You enjoy your lunch together with the friendly Vietnamese farmers family in Tra Que Village. We think that you will get the warm friendship & welcome from the local people here. It makes you more interested in your life. You feel so happy with the life.
12.30 pm :you ride your bicycle back to your hotel in Hoi An town. The trip finishes. The rest of the day is free at leisure. Overnight in Hoi An.
Accommodation: Phu Thinh hotel / Deluxe room

Day 14: Hoi An – Danang – Flight to Ho Chi Minh City (B) (G)
vietnam travel to ho chi minhIt is always hard to say goodbye to Hoi An, but there are a lot of things to see for your Vietnam holiday in the coming destinations in the south. After breakfast, our tour guide and driver take you to Danang for your flight to Ho Chi Minh, the most exciting city of Vietnam. Warmly welcomed by your private tour guide and transferred to your hotel for check in (if the room is available, check in time at 14h00). Free at leisure and overnight in Ho Chi Minh City.
Note: Your hotel is centrally located and easy to visit the War Remnants, History Museum, the former Presidential Palace, the Notre Dame Cathedral, Old Saigon Post Office, Dong Khoi Street (formerly Rue Catinat), Continental Hotel, Opera House and City Hall on your own.
Accommodation: Sunland hotel / Deluxe room

Day 15: Ho Chi Minh – Mekong Delta – Ho Chi Minh (B, L) (G)
indochina holiday in vietnamToday, we continue our Vietnam travel with the interesting visit to Cai be floating market. 6 am : Pick up at your hotel in HCMC. Depart for Cai Be by private ca, stop to take photos in Tan An town overlooking the picturesque flat rice fields. On arrival in Cai Be, set off by motor boat to visit the Cai Be floating market and watch the locals trading fruit and many other commodities on board their vessels. Then wander into the small villages to visit the orchard and fruit plantation. Keep cruising to Vinh Long through a series of small canals to experience the charms of the Upper Mekong Delta. Visit a small family business to see how coconut candy and crispy rice popcorn are made. Arrive in Binh Hoa Phuoc village, the green pearl of Vinh Long town, where you can immerse yourself in nature. Enjoy a lunch of fresh river food served in the heart of the garden accompanied by traditional southern Vietnamese folk music. Take a delightful walk through the bonsai garden. Meet the car/van in Vinh Long. Return to HCMC. Overnight in HCMC
Accommodation: Sunland hotel / Deluxe room

Day 16: Ho Chi Minh City – Cu Chi Tunnels & Ho Chi Minh city half day (B) (G)
cu chi tunnels

Morning pick up from the hotel for Cu Chi Tunnels tour arrival in Cu Chi, we visit the incredible underground tunnel network of approximately 200 kilometres hand-constructed by Vietnamese guerillas during the long struggle for independence where you will understand more about the Vietnam War or American War, a must see Vietnam Tour for any tourists to learn about Vietnam past and present days. Afternoon drive back to Ho Chi Minh airport for flight to your home or for next destination. Holidaytoindochina.com would like to thank you so much for your traveling with us. We hope you had a great Vietnam & Thailand tour and wish to welcome you back.

END OF SERVICE

Inclusion:
•    All transfers and transportation in private air-conditioned vehicle with driver
•    Accommodation as indicated
•    Flight tickets: Bangkok - Chiang Mai - Bangkok - Hanoi - Hue & Danang - HCMC (Economy class)
•    English speaking guide (Other languages on request)
•    Entrance fees to indicated sights and activities as indicated
•    Meals as indicated in the itinerary
•    Bottled mineral water during touring days

Exclusion:
•    Drinks
•    Other meals
•    Insurance
•    Personal expenses
•    Expenses for any optional tours or activities during free time

If you do not know how to plan your Vietnam tour and Indochina holiday, please read our FAQ's below to get some information or send us an email at info@holidaytoindochina.com and one of our experienced travel consultants will be ready and happy to answer your questions as well as organise your amazing holiday in Vietnam, Laos, Cambodia, Thailand, Myanmar and combination.

How to plan my Vietnam tour/Indochina holiday with you?
1. Send us an inquiry by submiting one of our online forms (Click). Tell us as much information as possible. For example;

  • Please tell us how many people will be traveling with you, date of birth, if you have children, please tell us how old is/are the kid(s).
  • Please tell us your preferred hotels, level of hotel (3, 4 or 5 stars), type of hotel, type of room...
  • Please tell us your type of travel, length of travel and activities that you are interested in. For example; Family with kids, Couple's vacation, Honeymoon, Friends, Shopping, Sightseeing, Leisure and Relaxing, Cuisine & Cooking, Kayaking, Caves & Grottoes, Fishing, Swimming, Hiking, Minority, Adventure & Discovery...
  • Please tell us where and what you want to visit, if you do not know much about Vietnam, just give us your travel plan and ideas.
  • Most of our tour guide are English speaking tour guides, but if you want another language like French, Spanish, Italian, Russian, Chinese... we can always arrange. Please tell us what you do you expect from your guides, for example; you want a guide with sense of humor? Good knowledge in history & culture? Male/Female guide? Talkative/Untalkative? Young/Old guide?
  • Please advise if you want breakfast included only or also Lunch and Dinner, and please let us know if you are a Vegetarian, the food you can eat or cant not, if you want local food in local restautants or western food in tourist restantant...?
  • Actually, you do not have to send us all information, but the more we know, the better we plan your Vietnam tour.

2. After we receive your enquiry, one of our professional Vietnam travel consultants reply and send you the suggested tour itinerary as soon as possible.

3. If you accept the suggested tour itinerary (you may modify it till you are satisfied with), we will calculate the tour cost and send you the tour price. If you accept it, please confirm that you would like to book it.

How to proceed to book Vietnam tour/Indochina holiday with you?

  • When you decide to book your Vietnam tour/Indochina holiday with us, please send us your full name (name on passport) for hotel and domestic flight reservations, and your international flight details (in and out) for airport transfers.

How to pay the deposit and the balance?

  • Deposit: When the booking is completely confirmed, we will send you confirmation details including confirmed itinerary, invoice, voucher. Then you are required to send the deposit which is about 30% of the total tour cost (can be less). You can pay by credit cards (via onepay gateway, pay online), wire/bank transfer, western union. The deposit is used to pay the flight tickets, hotels, train tickets in advance.
  • Balance: You can pay the outstanding balance 2 weeks before your arrival, or you can pay us on your arrival in Vietnam by credit cards, cash (AUD, USD, EUROS, VND...)
  • More about credit card payment via OnePay: ONEPAY - ONLINE PAYMENT GATEWAY (VISA, MASTERCARD, AMEX & JCB ACCEPTED)
    Like PayPal, OnePAY is a payment gateway but specialized in Vietnam where the PayPal has not yet reached. This is a perfect and the first payment processor which gains reputation among clients about its efficiency and timely friendly support.

    OnePAY in cooperation with biggest bank in Vietnam - Vietcombank which has been implemented this service among many tour operators in Vietnam.

    OnePAY is approved by MasterCard for this payment collection on the behalf of us. OnePAY uses SSL Verisign® over internet transaction under 3D-Secure program by respective creditcard companies so you are free from worries your card information disclosed. OnePAY payment portal also meets standards of international financial system such as PCI DSS of PCI Security Standards Council, 3D-Secure of Visa, MasterCard and JCB.

Note: Before coming, please make sure you have all travel documents such as; confirmed tour, invoice, flight tickets..., especially the visa to Vietnam and Indochina is done.

What about tipping?

  • The tour guides and drivers expect tips, but it is not mandatory. You can tip more or less, or nothing that depends on the serviced provided. We recommend that you trip the tour guides; US$ 10 - 15  per day anddrivers: US$ 7-10 per day. Tipping at restaurants, tuk tuk, cyclo, taxi..., our tour guides will give you the advice.

Do you offer any discounts?
Yes, we offer discounts for;

  •  Family with kids and children < 12 years old
  •  Disable people
  •  People of old ages (> 65 years old)
  •  Repeated clients who have the second trip with us
  •  Travel in big group of friends, families (the more people, the cheaper the price is)
  •  We offer big discounts in low season (May - September)

Is there any charge if i change my travel dates, tour itinerary, hotels...?

  • We are happy to work on your requests, and will not charge you any money for all extra work. However, if it is too urgent and the date is too close, the hotels or airlines may charge you some money, in this case we will let you know.

What is the latest time that I can make my reservation?

  • We suggest you make reservations at least one month before the departure date. If you decide to travel to Vietnam/Indochina from October to April which is peak season, we recommend that you make the reservations two months (at least one) before your departure date. Late reservations can not be guaranteed for the availability of domestic flights, hotel rooms, etc. However, we can accept urgent booking, just 1-2 days before arrival. Things are possible at Holiday to Indochina.

What about Cancellation policy?

  • In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.

General cancellation charges that applied by travel services in Vietnam and Indochina.

  • Domestic flights: 25% of the fares
  • 3 star hotels, train tickets, no charge if you cancel 3-5 days before your arrival. (FIT)
  • 4 star hotels, 7 - 10 days before your arrival (FIT)
  • 5 stars hotels, 10 - 15 days before your arrival (FIT)

However, in peak season, we may have to pay the hotels one month before your arrival to secure the booking, and in this case, the cancellation policy will be based on the hotels' cancellation plolicies.

Can we get refund?

  • For the unused services, Holiday to Indochina will refund you.

How do I get a visa?

  • Vietnam Visa - For those who would like to avoid the perhaps lengthening visa procedures with their local Vietnam's Embassies, the service of  Vietnam Visa On Arrival is available for help. It is legitimated and supported by the Vietnamese Immigration Department. We recommend that you choose visa upon arrival, as picking up visa at the Vietnam int'l airport/border is quite simple, easy, no additional charges and no fail.

Steps to obtain Visa on arrival
a) Please provide the following information for us to apply for your visa.

  • 1) Full name on passport (male/female)
  • 2) Passport number
  • 3) Date of birth
  • 4) Nationality
  • 5) Date of arrival
  • 6) Date of issue
  • 7) Date of expire
  • 8) Please make sure that your passport is still valid for 6 months

b) How long does it take?

  • It will take 2-3 days (Normal process), 01 day (Urgent process) to get the “Visa Approval Letter” which we will send you via mail. What you need is to print it out and take it along to get the stamp at airports/borders

c) Get the stamp

  • Upon arrival, you will need to fill in a certain form with your personal information, get the stamp and visa will be done. For this process, you will need to prepare 02 photos (4*6) and $45 USD each in cash which is stamping fee.

Do our tour guides and drivers have meals with us?

  • The guide and the driver in each destination will dine at the same restaurant as yours. But, they will not join you unless you invite them.

Where can I change our money into Vietnam currency?

  • We advise you to stop in any Vietnamese bank during the tour (Our tour guides will take you to the bank), you can exchange money at your hotel, but the exchange rate is a bit lower than the bank's exchange rate.

Can I use credit cards in Vietnam?

  • Major credit cards such as Master Card, Visa, Diner's Card, American Express and JCB can be used to purchase goods in large shopping malls and stores in the big and medium cities, to pay for hotel rooms and for meals in some of the fancier restaurants, and to buy plane tickets with them.

Note: If you are to travel to those small cities or even remote rural areas, only cash in Dong can be used.

Do I need to bring my medical record with me?

  • Yes, we suggest you take your medical record with you in case that you need it in the event of an emergency, and please also take with you your doctor's name, address and phone number, emergency contact name and phone number, and your insurance company's name, address and phone number.

When I finish my tour in Vietnam, if I still have some local money, what can I do?

  • Upon leaving Vietnam, if you still have some local money, you can change them back to foreign currency with your passport and the exchange memos given by the banks or money exchange counters. So please keep those exchange memos well whenever you change money.

Private Guide & Transfer
Holidaytoindochina offers private tour packages across Vietnam and Indochina; During the tour, you will have a private tour guide, private driver, and an air-conditioned vehicle escorting you at every destination you travel across Indochina. This will provide you with maximized personal care, security, and flexibility.

Tour Guide:
Holidaytoindochina does understand that a good tour guide will make your Indochina holiday a beautiful time and tour guides who work with us are well-paid, experienced with a university background, eager to exchange our culture, lifestyle, knowledge...with travelers, and have a great passion for their country and understand the personal touch. At every departure, you’ll be escorted & assisted until you have checked in and passed through the security checkpoint. All of our tour guides in Vietnam and other Indochina area are locals. Knowing the area well, they are good at guiding you around and telling background stories of the tour sites, as well as showing you the secret spots for best photos. If any change of itinerary is needed for unexpected reasons, your private tour guides will be more than accommodating in suggesting alternatives to ensure that you always have a wonderful experience

Note: In Sapa or some mountainous areas, we may use local tour guides who come from the ethnic groups like H'Mong, or Red Dao as they know better than anyone else about their land, culture, customs and habits...

Holidaytoindochina's requirements for a good tour guide:

  •  5 years of experience working as a tour guide
  •  Guiding does require more than just hanging out in the sun. Guides must be friendly and good with people, organized enough to keep groups or people on schedule, quick on their feet and ready for the inevitable snafus that arises.
  •  Must be an honest broker of their services and able to take criticism.
  • Should be qualified at some level in health, health care or first aid.
  •  Able to relate to people from a wide range of cultures and backgrounds.
  • Clear speech and good hearing.
  • Must not be a alcoholic or No-alcohol during working time or anytime when on tour.
  • Tour guide is a nurse to take care of visitors, a boss to keep the right itinerary, a teacher to give information, an ambassador to introduce our country, an entertainer
  • Must be on time every time. Being late or delay is unacceptable.
  • Check flight tickets, train tickets, meals, weather... to make sure things are in order and inform local office if any changes that might effect the tour.
  • Solve problems with care when there is dissatisfy. Argument should be averted by courtesy.
  • If any change of itinerary is needed for unexpected reasons, your private tour guides will be more than accommodating in suggesting alternatives to ensure that you always have a wonderful experience.

Transportation:
Holidaytoindochina guarantees to offer the best means of transport during your holiday in Vietnam and Indochina. The safety, comfort and security of our customers come first. We use only the latest modern cars, vans, coaches and all our drivers are full time workers, government licensed in the tourism industry with at least 5 years driving experience. We are fully in control of our quality and service as we own our vehicles.

Holidaytoindochina's requirements for a driver:

  • Our drivers must have good driving skills with at least 5 years of experience
  • Our drivers must keep the vehicles clean,
  • Our drivers are not allowed to hear cell-phone or smoke, chat, drink when driving.
  • Our drivers must be friendly, helpful.
  • Our drivers are not allowed to take you to shops unless you ask for.
  • Your vehicle in each destination is air conditioned, insured, clean, and regularly maintained.

 

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