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Vietnam - Cambodia tour for family with kids - 18 days

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Tour: Vietnam & Cambodia Holidays
Duration: 18 Days
Descriptions: Hanoi – Halong Bay – Hoi An - Siem Reap – Ho Chi Minh – Cu Chi tunnels – Mekong Delta – Phu Quoc

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This is the best tour in Vietnam and Cambodia for family with kids in 18 days.

TOUR PRICE:   2,080 USD/ ADULT , 982 USD/ CHILDREN 

(This price is available from Apr, 2016 to Sep, 2016)

Note:

• This tour is just a suggested itinerary and we can always customize it to suit your travel date, type of travel, length of stay, budget, activities, etc.
• Your tour is an individual tour with a flexible schedule. There is no other traveler on the tour. You will have a private English speaking tour guide (other language on request) and a private air-conditioned vehicle at each destination.
• The price could be lower if you travel in group.
• Tour prices may vary by your travel date, departure city, accommodation, exchange rate and other special requests.
• We also provide online application for Vietnam visa on arrival. Please click Vietnam visa for more information.  

Payment Method:
• If you decide to book, we will require deposit which is 30% of the total tour cost by credit cards or wire transfer. The balance (outstanding) will be paid on your arrival in cash, credit cards or combination.

Cancellation Policy:
• Before 30 days: Refund 50% of deposit 
• Between 20 – 29 days prior to departure: Refund 30% of deposit 
• Between 10 – 19 days prior to departure: Refund 10% of deposit  
• Between 01 – 9 days prior to departure: Full charge 100% of deposit 
Our cancellation policy is various based on real situation. In case of cancellation, we will try our best to discuss with our suppliers to get a best refund for you. However, refunds will not be given for unused or cancelled services after the tour arrangements have commenced. 

Day 1
Hanoi Arrival (G)
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Day 2
Hanoi City Tour (B) (G)
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Day 3
Hanoi - Halong Bay - Overnight on board (B, L, D) (G)
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Day 4
Halong Bay – Hanoi – Flight to Danang – Transfer to Hoi An (B, L) (G)
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Day 5
Hoi An Biking & Farming Tour (B,L) (G)
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Day 6
Hoi An Free Day (B)
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Day 7
Hoi An Free Day – Drive to Danang – Flight to Siem Reap (B) (G)
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Day 8
Siem Reap – Angkor Thom – Angkor Wat – Siem Reap (B) (G)
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Day 9
Siem Reap - Petit Circuit - Rolous Group - Siem Reap (B) (G)
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Day 10
Siem Reap - Ho Chi Minh (B) (G)
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Day 11
Ho Chi Minh – Cu Chi Tunnels – Ho Chi Minh city tour haft day (B) (G)
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Day 12
Ho Chi Minh – Mekong delta – Homestay in Can Tho (B, L, D) (G)
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Day 13
Can Tho – Cai Rang Foalting Market – Ho Chi Minh (B) (G)
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Day 14
Ho Chi Minh – Flight to Phu Quoc Island (B) (G)
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Day 15
Phu Quoc Island free day
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Day 16
Phu Quoc Island free day
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Day 17
Phu Quoc Island free day – Flight to Ho Chi Minh (G)
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Day 18
Phu Quoc Island free day – Flight to Ho Chi Minh & Departure (B)
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FULL ITINERARY

Day 1: Hanoi Arrival (G)
Hanoi is one of the top ten Vietnam holiday destinations where you can see the overview of Vietnam. Upon your arrival at the airport, our private tour guide and driver will meet you with our welcome sign board then transfer you to the hotel (old quarter's area). Check in if the room is available (check in time at 14:00) before your tour guide does the briefing of the tour and give you some helpful information during your stay in Hanoi. Free at leisure and overnight in Hanoi.
Accommodation: Medallion Hanoi Hotel / 1 Deluxe double room + 1 extra bed 

Day 2: Hanoi city tour (B) (G)
hanoi tour for familySpotlight of many Vietnam tour packages, Hanoi can be the most graceful, atmospheric and exotic capital city in Asia. Its appeal is instant, with sweeping boulevards, tree-fringed lakes, ancient temples and pagodas.
Today, your charming Hanoi City Tour includes Ho Chi Minh Complex (the mausoleum of the nation's founder Ho Chi Minh (closed on Monday and Friday), Presidential Palace, Ho Chi Minh's house on stilts and One Pillar Pagoda), Temple of Literature then lunch in a local restaurant.
In the afternoon, you will visit the outlaying Museum of Ethnology (you can see the Museum of Fine Art, Museum of Women, Museum of History, Museum of Vietnam Military History, Hilton Prison instead), and then 1 hour cyclo or rickshaw will take you along narrow streets of the diverse Ancient Quarter. Stop at the beautiful Hoan Kiem Lake to visit Ngoc Son temple and to enjoy a fantastic performance of the famous water puppet show. 
After the show, we will take you for a walk to "Bia Hoi Corner" to try some draught beer and have leisure time to talk, see and experience the breath of Hanoi. After some beer, our tour guide will take you back to the hotel. Overnight in Hanoi.
Accommodation: Medallion Hanoi Hotel / 1 Deluxe double room + 1 extra bed

Day 3: Hanoi - Halong Bay  - Overnight on board (B, L, D) (G)
family tour in halong bay8:00 - 8:30: Our driver only will pick you up to Halong Bay by private car (not shuttle bus), 3.5 hour drive (170 km) through the Red River Delta, which offers plenty of chances for taking photos of Vietnamese farmers tilling the vast green paddy fields. At half way, we'll have a visit to a handicraft workshop with fine clothes, embroidered paintings, stone statuettes and all kinds of gems mined in Vietnam such as star rubies or sapphires... Our destination is Halong bay – the most famous World Heritage Site in Vietnam, famous for its beautiful seascape, thousands of spectacular islands and islets jutting out from the sea, amazing caves with marvelous stalagmites and stalactites in different sizes and shapes.
12.30: Arrive at Paloma office, Halong City. Transferred by tender to Paloma Cruise – Enjoy welcome drink. Receive cruise briefing, check in cabin and begin your cruise.
13.30: Having lunch – delicious Vietnamese set menu (Massage service is available after lunch and throughout the tour).
15:15 - 15:40 :  Head to Bai Tu Long Bay. Pass the towns of Hon Gai and Cam Pha, Oan Lagoon, Monster Head and Teapot Islets and Thien Canh Son Cave.  Explore the well- hidden Thien Canh Son cave. 
15:45 - 18:00 : Enjoy relaxing on a white sandy beach at Hon Co island, swimming or kayaking.
18:00: Drop anchor in the calm water surrounded by islets near Hang Trong. Happy Hour (sunset party).
18:30: Vietnamese cooking demonstration on boat.
19.15: Sumptuous set-dinner onboard.
21.00: Relaxing on your cabin or join the on board activities: film entertainment, light music for dancing in the dining room (please book in advance with your tour guide), board games and playing cards are available, and massage services are available. Passengers may also try their luck at squid fishing from the boat.
Happy Hour! Buy two drink - get one free (wine by the bottle excluded)
Overnight aboard Paloma Cruise.
Accommodation:  Paloma Cruise/ 1 family suite cabin 

Day 4: Halong Bay – Hanoi – Flight to Danang – Transfer to Hoi An (B, L) (G)
family holiday in Vietnam06.15 Starting your day with Tai Chi on the Sundeck while complimentary tea & coffee are served.
07.00 Have breakfast
08.30 - 09.30 Visit the Vung Vieng floating fishing village by bamboo sampan for an hour in to the village. Short visit to Pearl Farm to learn how natural pearls are created. Then return to Paloma Cruise for your leisure or join one of the following optional activities: Sunbathing, traditional massage, swimming etc.
10.00 Upon return to the boat you will have 30 minutes to freshen up and finish packing. 
Please remove all of your belongings from your cabin, you may leave heavy luggage outside of the cabin (staff will transfer directly to the pier).
10:30 Enjoy Set Menu for lunch in the dining room. We will settle bills after lunch. Relaxing on the sundeck or in the dining room, enjoying the rest of Halong bay before getting back to harbor.
11.45 Arrive at Hon Gai Harbour. Transfer by tender to the pier. Meet our driver and he will transfer you to the airport for the flight to Danang VN 175 16:30 17:50 where your private tour guide is waiting for. Warmly welcome by our tour guide in Danang then he will transfer you to Hoi An for overnight.
Accommodation: River Beach Resort/ 1 deluxe double room + 1 extra bed 

Day 5: Hoi An Biking & Farming Tour (B, L) (G)
vietnam family tourThis is no doubt the most wonderful experience during your Vietnam travel Day in Hoi An. The Hoi An Biking & Farming Tour is highly praised and recommended by many of our clients.
8.30 am: Our guide will pick you up at your hotel and ride the bicycles to the TRA QUE Vegetables village -famous village. On the way to the village, you stop to take the photos of the rice-farming, you can see the buffalos ploughing a ricefield and you see the Vietnamese farmers working on their rice farms, the fishermen row the boat and catch the fishes by using the fishing net on their boat.
9.00 am: You will arrive in the farming village to see the vegetable gardens & buffalos. Here, You should take the photos of the buffalos. The guide introduces the history of Tra Que village, and local daily works of the villagers; furthermore, you are cycling around the village to see the farmers growing the vegetable which are very good-smelling, the local farmers do not use the chemicals to put in the vegetable garden. They only use the eco-fertiliser to put in their vegetable garden. That is good to eat the vegetable here. Your lunch has the local mixed vegetables.
9.30 am: The local villagers will teach you how to grow the herbs here. You become a real Vietnamese farmer; the guide will show you their daily activities, he also explain you  how to grow the rice, etc. It is not difficult for you to learn their works. You also witness the villagers here to use the water tank & watering their herb garden, etc. After that you will practice to water the herbs in their gardens.
- You will do the cooking class in the village. You enjoy your lunch together with the friendly Vietnamese farmers family in Tra Que Village. We think that you will get the warm friendship & welcome from the local people here. It makes you more interested in your life. You feel so happy with the life.
12.30 pm : you ride your bicycle back to your hotel in Hoi An town. The trip finish. The rest of the day is free at leisure. Overnight in Hoi An.
Accommodation: River Beach Resort/ 1 deluxe double room + 1 extra bed 

Day 6: Hoi An Free Day (B)

Vietnam family tour in hoi anAt leisure. Relax on the private beach, by the resort pool or optional is to rent a bicycle to ride into Hoi An to explore the picturesque central of town with its restored 18th century merchants’ houses. Hoi An also boasts some of the best silk shops, art galleries and handicraft shops in Vietnam as well as dozens of excellent restaurants serving the delicious local specialties. Overnight in Hoi An.
Accommodation: River Beach Resort/ 1 deluxe double room + 1 extra bed 

Day 7: Hoi An Free Day – Drive to Danang – Flight to Siem Reap (B) (G)

Free at leisure. Check out room at 11:00 - 12:00 am.  Lunch by your own.
14:00 – 15:00: Our driver and tour guide will transfer you to Danang airport for the flight to Siem Reap 
VN 825 17:00 18:25. Warmly welcome by our tour guide and driver in Siem Reap. Transfer you to your hotel in Siem Reap for check in and overnight. 
Accommodation: Central Boutique Hotel / (1 double + 1 twin connecting room) 

Day 8: Siem Reap – Angkor Thom – Angkor Wat – Siem Reap (B) (G)
Cambodia family tourAfter breakfast in the hotel, we will start our first visit to Angkor Complex: Angkor Thom, the fortified city of Angkor Thom covers an area of 10 square km. Enter by the monumental South Gate over a causeway lined on either side by statues of demons and gods, each carrying a giant naga. We well stop at the famous Bayon temple and continue to the Terrace of the Elephants and the terrace of the Leper Kings, then to Ta Phrom - It has been controversially left to the destructive power of the jungle by French archaeologists to demonstrate the awesome power of nature. 
 In the afternoon we continue to Angkor Wat which is the largest and most impressive of all the temples and also the 7th wonder of the world. Then we will enjoy viewing the sunset from Phnom Bakheng. Overnight at Siem Reap.
Accommodation: Central Boutique Hotel / (1 double + 1 twin connecting room) 

Day 9: Siem Reap - Petit Circuit - Rolous Group - Siem Reap (B) (G)
Cambodia family holidayAfter breakfast at the hotel we will drive to visit Roluos Group temple, a collection of monuments representing the remains of Hariharalaya, the first major capital of the Angkorian-era Khmer Empire. The Angkor period was inaugurating in 802 with the establishment of the first capital on Phnom Kulen by king Jayavarman II. Nearly 50 years after, he moved the capital to Hariharalaya, probably for defensive reasons. Four successive kings reigned at this site for over 70 years before Yasovarman built Phnom Bakheng and moved the capital to the Angkor area in 905. We will visit the three main temples of this site, Prasat Bakong, the oldest temple mountain of the Angkor-era, Prasat Preah Ko, with beautiful preserved carvings and Prasat Lolei, 4 tours built in the middle of a now dry baray. 
In the afternoon we visit to Pre Rup, East Mebon, Ta Som, Neak Pean and Preah Khan. Pre Rup is a temple-mountain symbolizing the Mount Meru, close in style to the East Mebon but higher and artistically superior than its predecessor. Overnight in Siem Reap.
Accommodation: Central Boutique Hotel / (1 double + 1 twin connecting room) 

Day 10:  Siem Reap – Flight to Ho Chi Minh (B) (G)
Breakfast at the hotel. Free at leisure till transfer to Siem Reap airport for the flight to Ho Chi Minh Chi city VN 3824 13:50 14:50 , the most exciting city of Vietnam . Warmly welcomed by your private tour guide and transferred to your hotel for check in (if the room is available, check in time at 14:00). Free at leisure and overnight in Ho Chi Minh City.
Accommodation: Sunland Hotel / 1 Deluxe triple 

Day 11: Ho Chi Minh – Cu Chi Tunnels – Ho Chi Minh city tour haft day (B) (G)
cu chi tunnelsToday we drive to visit Cu Chi Tunnels, the famous site during the Vietnam war to explore the amazing site where Viet Cong hid during the Vietnam War. It is now a popular spot for both Vietnamese & foreign tourists - the network of over 200km of tunnels became legendary when they played a vital role in the War. In their heyday, the tunnels were functioning underground cities including numerous trap doors, specially constructed living areas, storage facilities, weapons factories, field hospitals, command centers & kitchens. There is plenty of evidence of the fierce battle that took place here during the 1960s when Cu Chi was a "Free Target Zone". Visitors can watch a short introductory video showing how the tunnels were constructed before entering the tunnels. Spend the next hour exploring the tunnels. Afterwards, enjoy tea, cassava (guerrilla’s food in war time). 
After lunch, return to Ho Chi Minh and visit the War Remnants or History Museum and the former Presidential Palace, the Notre Dame Cathedral, Old Saigon Post Office, Dong Khoi Street (formerly Rue Catinat), Continental Hotel, Opera House and City Hall before ending at Ben Thanh market. Back to the hotel and free at leisure.
Accommodation: Sunland Hotel / 1 Deluxe triple 

Day 12: Ho Chi Minh – Mekong delta (Cai Be Foalting Market) – Homestay in Can Tho (B, L, D) (G)
Vietnam Cambodia family tourBreakfast at your hotel. This morning, we continue another beautiful Vietnam tour to explore Mekong Delta, Vietnam’s ‘rice basket’ and a watery landscape of green fields and sleepy villages, everywhere crisscrossed by the brown canals and rivulets fed by the mighty Mekong River. After a scenic, chauffeured journey of 140km (about 100 miles), you'll arrive in the beautiful rural district of Trung Luong, before taking a boat on the Mekong River along the Bao Dinh Canal to My Tho. Along the way you'll visit a fruit market alongside the canal and for lunch in My Tho Town.
After lunch it's time for a nice cruise on the Tien River to the Quy Island (Tortoise Island). On the way you'll see what makes the Mekong so magical. Sights include a fishing port, stilted houses, a boat building workshop, the Dragon, Phoenix and Unicorn Islands and coconut milk candy. You'll also enjoy an amazing boat trip on the Thoi Son canal, famous for year-round fruits and Vietnamese folk songs. Continue to Can Tho, the heart of Mekong delta in Vietnam. 
Check in Ut Trinh homestay (or other home-stay on An Binh Island).
One more thing to do in this trip is biking! It will be so amazing to bike on village paths to see the local farms, houses, real life and the ancestral ways to pick up fruits in Mekong Delta.
Cooking some dishes with the owners. We enjoy diner and have cup of tea or rice wine when talking together. You can ask the locals about the culture, people, history of this Island. They do not mind to answer some personal questions. Overnight in a private room of local house.
Note: you can bike at this afternoon or the morning tomorrow.
Accommodation: Ut Trinh Homestay

Day 13: Can Tho – Cai Rang Foalting Market – Ho Chi Minh (B) (G)
family tour to Mekong deltaHave a breakfast and walk along the village to enjoy the fresh air in the morning.
Then, we make the boat cruise to see the Cai Rang floating market (the nicest one with heaps of rowing boats), truly highlights of any Vietnam Tours where you will enjoy the beautiful scenery and see the daily activities of the locals who live along the Mekong canals and later, you will roam through the village to visit a rice husking mill, a rice noodles making shop which are nice chances to discover the daily life of Vietnamese people in Mekong Delta. 
Then we will transfer you back to Ho Chi Minh for overnight.
Accommodation: Sunland Hotel / 1 Deluxe triple 

Day 14: Ho Chi Minh – Flight to Phu Quoc Island (B) (G)
Free at leisure unstill our driver pick you to the airport for the flight to Phu Quoc – the best beach in Vietnam VN 1813 10:20 11:15 . We will transfer you to your hotel in Phu Quoc by private car for check-in and free at leisure.
Accommodation: Phuong Binh House/ Beach seaside bungalow with AC  

Day 15 - 16: Phu Quoc Island free day
Phu quoc islandOne of Vietnam’s star attractions, mountainous and forested Phu Quoc is a splendid tropical getaway set with soft secluded beaches, the water a thousand different shades of turquoise. Stunning sunsets, thunderclouds heaped on the horizon. Palm trees protruding perpendicular over the gentle waves. That's Phu Quoc island and paradise for Vietnam beach lovers and great place to end your amazing Vietnam Holiday. Days free at leisure. Overnight in a Phu Quoc hotel.
Accommodation: Phuong Binh House/ Beach seaside bungalow with AC  

Day 17: Phu Quoc Island free day – Flight to Ho Chi Minh (G)
Days free at leisure. Check-out your hotel at 11:00 am. If you still want to relax at beach, we will arrange the flight from Phu Quoc to Ho Chi Minh at 17:00 pm (VN 1820 17:00 18:00). Or if want to come back Ho Chi Minh sooner, we will arrange the flight at 12:00 am (VN 1812 12:00 13:00). Our driver and tour guide will transfer you to your hotel in Ho Chi Minh for check-in and overnight.
Accommodation: Sunland Hotel / 1 Deluxe triple 

Day 18: Phu Quoc Island free day – Flight to Ho Chi Minh & Departure (B)
Breakfast at 5:30 – 6:00 am then check-out hotel. Our driver will transfer you to the airport for the flight to your home at 08:30 am. The trip ends.
Holidaytoindochina would like to thank you so much for your traveling with us. We hope you had a great Vietnam and Cambodia tour and wish to welcome you back.

END OF SERVICE
Price Inclusion: 

•    All transportation as mentioned
•    All Accommodations as mentioned with daily breakfast (Not in Phu Quoc)
•    5 Flights: Hanoi – Danang; Danang – Siem Reap; Siem Reap – Ho Chi Minh; Ho Chi Minh – Phu Quoc – Ho Chi Minh. (Economy class –Vietnam Airline)
•    English speaking guide as mentioned (Other languages on request)
•    All entrance fees to indicated sights and activities as indicated
•    Meals as indicated in the itinerary
•    Cruise in Halong Bay and Mekong Delta
•    Kayaking in Halong Bay
•    Bottled mineral water during touring days
•    Visa approval letter to Vietnam (Except for $25 USD per person as stamping fee at the airport)

Price Exclusion:
•    Cambodia visa ( 30 USD/ PAX)
•    Early check-in and late check-out
•    Drinks
•    Other meals
•    Tipping for guide and driver
•    Insurance
•    Personal expenses
•    Expenses for any optional tours or activities during free time

If you do not know how to plan your Vietnam tour and Indochina holiday, please read our FAQ's below to get some information or send us an email at info@holidaytoindochina.com and one of our experienced travel consultants will be ready and happy to answer your questions as well as organise your amazing holiday in Vietnam, Laos, Cambodia, Thailand, Myanmar and combination.

Angkor Wat temple

How to plan my Vietnam tour/Indochina holiday with you?
1. Send us an inquiry by submiting one of our online forms (Click). Tell us as much information as possible. For example;

  • Please tell us how many people will be traveling with you, date of birth, if you have children, please tell us how old is/are the kid(s).
  • Please tell us your preferred hotels, level of hotel (3, 4 or 5 stars), type of hotel, type of room...
  • Please tell us your type of travel, length of travel and activities that you are interested in. For example; Family with kids, Couple's vacation, Honeymoon, Friends, Shopping, Sightseeing, Leisure and Relaxing, Cuisine & Cooking, Kayaking, Caves & Grottoes, Fishing, Swimming, Hiking, Minority, Adventure & Discovery...
  • Please tell us where and what you want to visit, if you do not know much about Vietnam, just give us your travel plan and ideas.
  • Most of our tour guide are English speaking tour guides, but if you want another language like French, Spanish, Italian, Russian, Chinese... we can always arrange. Please tell us what you do you expect from your guides, for example; you want a guide with sense of humor? Good knowledge in history & culture? Male/Female guide? Talkative/Untalkative? Young/Old guide?
  • Please advise if you want breakfast included only or also Lunch and Dinner, and please let us know if you are a Vegetarian, the food you can eat or cant not, if you want local food in local restautants or western food in tourist restantant...?
  • Actually, you do not have to send us all information, but the more we know, the better we plan your Vietnam tour.

2. After we receive your enquiry, one of our professional Vietnam travel consultants reply and send you the suggested tour itinerary as soon as possible.

3. If you accept the suggested tour itinerary (you may modify it till you are satisfied with), we will calculate the tour cost and send you the tour price. If you accept it, please confirm that you would like to book it.

How to proceed to book Vietnam tour/Indochina holiday with you?

  • When you decide to book your Vietnam tour/Indochina holiday with us, please send us your full name (name on passport) for hotel and domestic flight reservations, and your international flight details (in and out) for airport transfers.

How to pay the deposit and the balance?

  • Deposit: When the booking is completely confirmed, we will send you confirmation details including confirmed itinerary, invoice, voucher. Then you are required to send the deposit which is about 30% of the total tour cost (can be less). You can pay by credit cards (via onepay gateway, pay online), wire/bank transfer, western union. The deposit is used to pay the flight tickets, hotels, train tickets in advance.
  • Balance: You can pay the outstanding balance 2 weeks before your arrival, or you can pay us on your arrival in Vietnam by credit cards, cash (AUD, USD, EUROS, VND...)
  • More about credit card payment via OnePay: ONEPAY - ONLINE PAYMENT GATEWAY (VISA, MASTERCARD, AMEX & JCB ACCEPTED)
    Like PayPal, OnePAY is a payment gateway but specialized in Vietnam where the PayPal has not yet reached. This is a perfect and the first payment processor which gains reputation among clients about its efficiency and timely friendly support.

    OnePAY in cooperation with biggest bank in Vietnam - Vietcombank which has been implemented this service among many tour operators in Vietnam.

    OnePAY is approved by MasterCard for this payment collection on the behalf of us. OnePAY uses SSL Verisign® over internet transaction under 3D-Secure program by respective creditcard companies so you are free from worries your card information disclosed. OnePAY payment portal also meets standards of international financial system such as PCI DSS of PCI Security Standards Council, 3D-Secure of Visa, MasterCard and JCB.

Note: Before coming, please make sure you have all travel documents such as; confirmed tour, invoice, flight tickets..., especially the visa to Vietnam and Indochina is done.

What about tipping?

  • The tour guides and drivers expect tips, but it is not mandatory. You can tip more or less, or nothing that depends on the serviced provided. We recommend that you trip the tour guides; US$ 10 - 15  per day anddrivers: US$ 7-10 per day. Tipping at restaurants, tuk tuk, cyclo, taxi..., our tour guides will give you the advice.

Do you offer any discounts?
Yes, we offer discounts for;

  •  Family with kids and children < 12 years old
  •  Disable people
  •  People of old ages (> 65 years old)
  •  Repeated clients who have the second trip with us
  •  Travel in big group of friends, families (the more people, the cheaper the price is)
  •  We offer big discounts in low season (May - September)

Is there any charge if i change my travel dates, tour itinerary, hotels...?

  • We are happy to work on your requests, and will not charge you any money for all extra work. However, if it is too urgent and the date is too close, the hotels or airlines may charge you some money, in this case we will let you know.

What is the latest time that I can make my reservation?

  • We suggest you make reservations at least one month before the departure date. If you decide to travel to Vietnam/Indochina from October to April which is peak season, we recommend that you make the reservations two months (at least one) before your departure date. Late reservations can not be guaranteed for the availability of domestic flights, hotel rooms, etc. However, we can accept urgent booking, just 1-2 days before arrival. Things are possible at Holiday to Indochina.

What about Cancellation policy?

  • In case of cancellation, we will not impose any charges if we are not being charged and possible to get refund from our suppliers but if our suppliers apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our transparent reply upon demand.

General cancellation charges that applied by travel services in Vietnam and Indochina.

  • Domestic flights: 25% of the fares
  • 3 star hotels, train tickets, no charge if you cancel 3-5 days before your arrival. (FIT)
  • 4 star hotels, 7 - 10 days before your arrival (FIT)
  • 5 stars hotels, 10 - 15 days before your arrival (FIT)

However, in peak season, we may have to pay the hotels one month before your arrival to secure the booking, and in this case, the cancellation policy will be based on the hotels' cancellation plolicies.

Can we get refund?

  • For the unused services, Holiday to Indochina will refund you.

How do I get a visa?

  • Vietnam Visa - For those who would like to avoid the perhaps lengthening visa procedures with their local Vietnam's Embassies, the service of  Vietnam Visa On Arrival is available for help. It is legitimated and supported by the Vietnamese Immigration Department. We recommend that you choose visa upon arrival, as picking up visa at the Vietnam int'l airport/border is quite simple, easy, no additional charges and no fail.

Steps to obtain Visa on arrival
a) Please provide the following information for us to apply for your visa.

  • 1) Full name on passport (male/female)
  • 2) Passport number
  • 3) Date of birth
  • 4) Nationality
  • 5) Date of arrival
  • 6) Date of issue
  • 7) Date of expire
  • 8) Please make sure that your passport is still valid for 6 months

b) How long does it take?

  • It will take 2-3 days (Normal process), 01 day (Urgent process) to get the “Visa Approval Letter” which we will send you via mail. What you need is to print it out and take it along to get the stamp at airports/borders

c) Get the stamp

  • Upon arrival, you will need to fill in a certain form with your personal information, get the stamp and visa will be done. For this process, you will need to prepare 02 photos (4*6) and $45 USD each in cash which is stamping fee.

Do our tour guides and drivers have meals with us?

  • The guide and the driver in each destination will dine at the same restaurant as yours. But, they will not join you unless you invite them.

Where can I change our money into Vietnam currency?

  • We advise you to stop in any Vietnamese bank during the tour (Our tour guides will take you to the bank), you can exchange money at your hotel, but the exchange rate is a bit lower than the bank's exchange rate.

Can I use credit cards in Vietnam?

  • Major credit cards such as Master Card, Visa, Diner's Card, American Express and JCB can be used to purchase goods in large shopping malls and stores in the big and medium cities, to pay for hotel rooms and for meals in some of the fancier restaurants, and to buy plane tickets with them.

Note: If you are to travel to those small cities or even remote rural areas, only cash in Dong can be used.

Do I need to bring my medical record with me?

  • Yes, we suggest you take your medical record with you in case that you need it in the event of an emergency, and please also take with you your doctor's name, address and phone number, emergency contact name and phone number, and your insurance company's name, address and phone number.

When I finish my tour in Vietnam, if I still have some local money, what can I do?

  • Upon leaving Vietnam, if you still have some local money, you can change them back to foreign currency with your passport and the exchange memos given by the banks or money exchange counters. So please keep those exchange memos well whenever you change money.

Private Guide & Transfer
Holiday to Indochina offers private tour packages across Vietnam and Indochina; During the tour, you will have a private tour guide, private driver, and an air-conditioned vehicle escorting you at every destination you travel across Indochina. This will provide you with maximized personal care, security, and flexibility.

Tour Guide:
Holiday to Indochina does understand that a good tour guide will make your Indochina holiday a beautiful time and tour guides who work with us are well-paid, experienced with a university background, eager to exchange our culture, lifestyle, knowledge...with travelers, and have a great passion for their country and understand the personal touch. At every departure, you’ll be escorted & assisted until you have checked in and passed through the security checkpoint. All of our tour guides in Vietnam and other Indochina area are locals. Knowing the area well, they are good at guiding you around and telling background stories of the tour sites, as well as showing you the secret spots for best photos. If any change of itinerary is needed for unexpected reasons, your private tour guides will be more than accommodating in suggesting alternatives to ensure that you always have a wonderful experience

Note: In Sapa or some mountainous areas, we may use local tour guides who come from the ethnic groups like H'Mong, or Red Dao as they know better than anyone else about their land, culture, customs and habits...

Holidaytoindochina's tour guide

Holiday to Indochina's requirements for a good tour guide:

  •  5 years of experience working as a tour guide
  •  Guiding does require more than just hanging out in the sun. Guides must be friendly and good with people, organized enough to keep groups or people on schedule, quick on their feet and ready for the inevitable snafus that arises.
  •  Must be an honest broker of their services and able to take criticism.
  • Should be qualified at some level in health, health care or first aid.
  •  Able to relate to people from a wide range of cultures and backgrounds.
  • Clear speech and good hearing.
  • Must not be a alcoholic or No-alcohol during working time or anytime when on tour.
  • Tour guide is a nurse to take care of visitors, a boss to keep the right itinerary, a teacher to give information, an ambassador to introduce our country, an entertainer
  • Must be on time every time. Being late or delay is unacceptable.
  • Check flight tickets, train tickets, meals, weather... to make sure things are in order and inform local office if any changes that might effect the tour.
  • Solve problems with care when there is dissatisfy. Argument should be averted by courtesy.
  • If any change of itinerary is needed for unexpected reasons, your private tour guides will be more than accommodating in suggesting alternatives to ensure that you always have a wonderful experience.

Transportation:
Holiday to Indochina guarantees to offer the best means of transport during your holiday in Vietnam and Indochina. The safety, comfort and security of our customers come first. We use only the latest modern cars, vans, coaches and all our drivers are full time workers, government licensed in the tourism industry with at least 5 years driving experience. We are fully in control of our quality and service as we own our vehicles.

Travel Vietnam and Cambodia by private car

Holiday to Indochina's requirements for a driver:

  • Our drivers must have good driving skills with at least 5 years of experience
  • Our drivers must keep the vehicles clean,
  • Our drivers are not allowed to hear cell-phone or smoke, chat, drink when driving.
  • Our drivers must be friendly, helpful.
  • Our drivers are not allowed to take you to shops unless you ask for.
  • Your vehicle in each destination is air conditioned, insured, clean, and regularly maintained.

VIETNAM & CAMBODIA TOUR

 

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